Explore 16 care settings every health system should leverage RPM in to improve patient care
Telehealth and Remote Patient Monitoring (RPM) engages patients in their care to improve clinical outcomes and quality of life. Though telehealth and RPM has been traditionally used to assist patients recovering from an acute care episode, the past year has led to a substantial expansion in the use of telehealth and RPM across numerous disease groups and provider organizations.
From accountable care organizations (ACOs) to home health agencies to physician groups, healthcare providers are recognizing the value of telehealth and RPM to deliver quality care services, reduce care costs, and enhance clinical efficiency.
Let’s think outside the box and explore 16 care settings every health system
should have a remote patient monitoring program in.
Through hospital at home programs, patients who are eligible for a hospital admission are able to receive hospital care at home. With telehealth and RPM, the provider is able to communicate with and monitor the patient 24/7, ensuring the patient receives high-quality hospital-level care. This results in reduced hospital length of stay, increased bed capacity/throughout and overall a more seamless transition for patients back to their homes.
The Center for Medicare and Medicaid Services (CMS) requires Hospital at Home programs collect patients vital twice daily. Using RPM solutions allows for more efficient collection of patient vitals.
Support the daily evaluation of hospital at home patients, and provide additional support services to patients, such as social work visits.
Telehealth brings post surgical recovery or physical therapy rehabilitation directly into the comfort and convenience of the patient’s home by enabling virtual follow up, virtual physical therapy, and monitoring of orthopedic symptoms.
RPM and telehealth enable surgical teams to engage with the patient remotely through virtual multidisciplinary rounds.
Ensure patients are recovering post-surgery by tracking their temperature, heart rate,blood pressure, and more.
Check in with patients daily and quickly identify adverse outcomes through custom symptom surveys.
Through RPM and telehealth, the provider can, in real time, monitor their patient’s symptoms and vitals, track medication adherence, offer virtual visits, and educate patients about their condition.
The patient engages in their own care, resulting in behavior change and improved outcomes over time. The independence promoted through RPM and telehealth also increases the capacity of the clinical staff that manages the program.
Long term behavior change is a critical component to chronic care management. Condition-specific videos and teach-back quizzes educate patients on their conditions, symptoms, and treatments.
Allows clinicians and caregivers to evaluate patient health status and progress on a daily basis, and promotes patient self-management, holding patients accountable for tracking their own health.
For patients with cardiac conditions, RPM can help with management of hypertension, medication titration and management, and real-time symptom and vital monitoring, for example weight for congestive heart failure and obesity.
Using an array of connected peripheral devices, patients and clinicians can evaluate positive and negative trends in patients’ vital data to mitigate risk of readmission/rehospitalization.
HRS integrates with the Eko DUO, allowing clinicians to capture heart, lung sounds, and ECG. Remote monitoring helps reduce care costs and improve outcomes with fewer follow-up visits and hospital admissions.
Build trends to monitor patients recovery or long term improvement and enable clinicians to quickly recognize exacerbations and prevent adverse outcomes.
Telehealth allows providers to offer multidisciplinary (PT, OT, RD) in-home virtual care where they can assess the patient’s biometrics, symptoms, and tolerance to exercise.
Enhance the patient experiencing by providing physical therapy, occupational therapy, and other services virtually, while the patient remains in the comfort of home.
Assign patients exercise routines and track their exercise tolerance with activity tracking and customized care plans.
With telehealth, providers remotely monitor the health of pregnant women, especially those who are rising or high risk. In the prenatal period, where at least 15 face-to-face prenatal visits is the norm, offering telehealth visits improves access and reduces patient burden.
In the postpartum period, providers can use telehealth to monitor for postpartum hypertension, depression, and other conditions, empowering the new parent to remain at home with their newborn.
For patients at an increased risk of developing preeclampsia, daily blood pressure monitoring provides important clinical insights.
Evaluate patients for preeclampsia, postpartum depression, or other conditions to provide additional support when needed. HRS’ PatientConnect Mobile solution offers an easy-to-use platform for busy moms.
ACOs can use RPM to address Medicare penalties for readmissions, financial incentives for chronic disease management, or to involve patients in their own health and encourage them to have an active role in managing their health.
Telehealth can help ACOs reduce unnecessary utilization, improve patient satisfaction, and improve star ratings.
Increase patient satisfaction and clinician efficiency by offering primary care, specialty care, social work, and more visits virtually.
Build patient and population-based reports to reduce admissions and provide value-based care.
Home health providers can offer a continuous care experience with telehealth, one that balances clinical support with self-symptom management. Telehealth helps home health patients avoid readmission by engaging them in their own recovery.
Track patients’ progress following through their recovery and prevent hospital readmissions by closely monitoring patients’ vitals and symptoms.
Provide additional support to patients and reduce care costs by offering virtual skilled nursing, physical therapy, occupational therapy, and social work visits.
Leveraging telehealth for glucose monitoring can help diabetic patients manage their symptoms over time. The endocrinologist can, using the data from RPM, make necessary changes to the patient’s care plan that drive beneficial behavior change. Patients can also access a wealth of educational content from one easy to use tablet/smartphone to further their understanding of their condition.
Consistent monitoring of glucose levels allows clinicians to build trends, monitor progress, and avoid setbacks.
Help patients develop healthy habits and spur lasting behavior change, improving patients’ long term health and well-being.
Cancer patients often have complex symptoms that require close clinical oversight. Through RPM, the provider can monitor the patients’ symptoms from afar—improving satisfaction and reducing symptom exacerbation and escalation. Additionally, patients, clinicians and family members can all come together on a virtual visit to celebrate progress and remain connected regardless of physical distance.
For oncology patients receiving chemotherapy, symptom monitoring can improve symptom management and reduce ED visits and admissions.
Particularly for follow-up appointments, virtual visits provide added convenience to oncology patients and an added layer of safety for immunocompromised patients.
Post bariatric surgery, RPM and telehealth can help a patient remain adherent to their dietary guidelines, medication, and exercise regimen, while also providing educational tools on surgical recovery.
Host individual and group-based virtual visits to help patients build relationships with their physicians and learn healthy habits from one another.
Evaluate patients’ progress, identify exacerbations, and hold patients accountable to follow their care plans and meet their goals.
RPM can help with management of COPD, asthma, and other respiratory conditions, by providing tools for vital sign monitoring, symptom management, and patient-provider communication. Pulmonologists can empower patients to remain adherent to their asthma or COPD care plan with telehealth and RPM.
Evaluate potential environmental factors impacting patients’ health and provide educational trainings, including how to use a spirometer or inhaler.
Advanced monitoring of patients’ vital signs, including heart rate and blood oxygen, helps clinicians to identify and prevent exacerbations.
Incorporating telehealth initiatives into population health initiatives supports the shift to value based care, focusing on holistic patient care and the social determinants of health. With the emergence of “low touch” RPM and telehealth solutions like a BYOD (Bring Your Own Device) option allows for a low cost way to manage large patient populations while still playing an active role in their health and wellness.
An affordable solution to deploy telehealth and remote patient monitoring services to an expansive population.
Customize surveys to incorporate questions that provide insight into the social determinants of health patients face.
Through telehealth, physicians can remain well connected to their patients, even beyond the office visit. Telehealth helps physicians educate their patients, offers a convenient way to follow up after office visits, and allows for real-time symptom monitoring. Additionally, with the availability of reimbursement, physician practices have a strong financial case for converting more of their visits into virtual visits.
Offer the complete advances of telehealth and remote patient monitoring, including symptom surveys, biometric monitoring, and virtual visits, with an affordable, easy-to-use platform.
Ensure patients are complying with their care plan and medication regimens between visits by setting medication reminders and checking in through text messaging.
For hospice and palliative care patients, telehealth can provide an opportunity for patients to remain in the comfort of home while receiving advanced care and treatment.
Hospice and palliative care patients require specific care planning, educational resources, and the close support of caregivers. Telehealth and RPM enables providers to monitor patients’ symptoms in real-time, such as a patient’s pain, to make adjustments and provide additional comfort.
A diverse range of educational videos help prepare patients and caregivers for what to expect while receiving palliative or end of life care.
For patients in need of complex care plans and detailed medication regimens, providers can leverage medication reminders and tracking.
With virtual care and symptom surveys, provider’s are able to track their patients mental health, and intervene if decline is apparent. Through the embedded PHQ9 survey, educational videos, and quizzes, patients are able to improve their health literacy and care plan compliance.
Check in with patients daily and offer regular access to PHQ9 surveys to ensure patients are receiving the care and support they need.
Offer both scheduled virtual visits and PRN visits when patients report concerning symptoms or having pressing questions for their providers.
Telehealth and remote patient monitoring (RPM) supports patients throughout the patient journey by providing tools to improve engagement and outcomes. Explore the 16 care areas that can benefit most from HRS RPM and Telehealth.
RPM has traditionally been rooted in post-acute care, but has since expanded into myriad areas of the health system, helping patients at every step throughout their healthcare journey.
Improve patients’ health literacy through condition-specific educational materials, and reduce visit frequency
Prevent adverse outcomes while allowing patients to recovery in the comfort of home through enhanced biometric and symptom monitoring
Reduce care costs and improve patients’ long term health by educating patients on their conditions, symptoms, and treatments
Support patients and their families through the most difficult period of their life, offering educational resources, as well as counseling and spiritual services.
Our patients have been so committed to establishing a healthier lifestyle through nutritional changes and exercise. They have fought through COVID isolation and have gained so much by being able to meet as a group via telehealth. This would not have been successful without the ability of our patients to collect weights at home and have them download digitally into their chart. The remote monitoring allows us to communicate and encourage our patients as well as collect accurate data.
Telehealth data increases communication with patients. It also increases the communication with the home care team, engages the physician, and produces a result.