We engage patients in their recovery through alerts,
medical education, video chats with clinicians and other
digital tools
Our remote care platform is clinically proven to
reduce readmissions
Remote vital monitoring notifies clinicians and caregivers
of impending medical complications before they happen.
Challenge: Reduce 30-day Hospital readmissions and increase patient engagement
Solution: Give patients the tools to manage their own care through HRS' software
Results: A randomized clinical study was performed by Hackensack Hospital and Holy Name Medical Center to evaluate the effectiveness of using HRS’ solution to increase patient engagement and lower 30-day hospital readmissions. The results of the study indicated that there was a statistically significant drop in readmissions for the group of patients using HRS’ tablet compared with those who did not, 8% versus 28%, respectively.
Challenge: Support telehealth nurses in reducing readmissions for fragile and at-risk patients
Solution: Use HRS' software and reminders provided for patients to take their daily vitals
Results: MHCAH launched the new generation of technology from Health Recovery Solutions (HRS) in 2015 to support the care of their most fragile and at-risk patients. Of the 474 patients placed on the HRS Patient Connect® Platform from April 2015 to April 2016, there was a 4.2% 30-day readmission rate, which is a 75% reduction in overall 30-day hospital readmissions for chronic disease patients. The state average in Maine is 16.6%.
Challenge: Reduce 30-day hospital readmissions for CHF, Diabetes and COPD patients
Solution: Implement the HRS remote patient-monitoring platform
Results: The HRS telehealth remote patient-monitoring platform has allowed FirstHealth to reduce the number of costly home nursing visits while improving the quality of care. First Health' home visits per 60 days in 2015 was 4.8 visits, 40% lower than the national average. Of the 175 heart failure patients monitored to date for Community Care, there has been a 40% reduction in the number of hospitalizations as compared to the six months prior to enrollment in the Center for Telehealth. That represents over 80 avoided hospitalizations and a $560,000 savings to the State's Medicaid Program.
Challenge: Reduce 30-day hospital readmissions and continue to provide quality care
Solution: Use HRS' innovative software to increase patient compliance
Results: While New York's average for 30-day home care hospital readmissions is 16.4%, Catholic Health and HRS were able to achieve a 6% readmission rate for its CHF patients last quarter. The low 6% 30-day readmission rate is mostly contributed to extremely high daily compliance rates. For example, patients using HRS's software and hardware engagement kits had a 90% daily adherence rate for recording their blood pressure, weight, and oxygen levels. They answered the daily symptom questionnaire 82% of the time.
Challenge: Reduce 30-day readmissions for CHF patients
Solution: Implement the HRS disease-specific software
Results: HRS's disease-specific software is designed to engage patients with education videos, teach-back quizzes, care plans and surveys, and allows for video conferencing with nurses and family members. The software is loaded on tablets and provides all the standard telehealth monitoring while integrated with wireless Bluetooth devices. With a focus on engagement and education, Cornerstone VNA now has a 4.8% 30-day readmission rate for its CHF patients using HRS's software.
“Since launching with HRS we've had our best performance in terms of CHF readmission numbers. For the last two months we've had zero thirty day readmissions and our overall readmission rate stands at 4.4%. There's a secret sauce here, engaging patients in their own self care management, providing them with tools for better outcomes.”
- Anne Norris MD, CMO of Penn Care at Home“This is not your traditional telehealth. We are transforming our model of care delivery and using technology in different ways to engage and empower patients and family members.”
- Andrea Lazarek-LaQuay, Chief Clinical Officer at VNA NY“Reducing nursing visits per episode of care not only reduces the overall cost of care, but it also allows us to provide care to more patients with the same amount of staff. The return on investment is positive.”
- Patty Upham, First Health“What we are doing is true population health. By addressing health literacy and engaging our patients in self-care, we have gone far beyond the realm of telehealth.”
- Donna DeBlois, HHVN President
