RPM Solutions for Cardiac Patient Populations

Health Recovery Solutions (HRS) partners with providers across the care continuum to deliver telehealth and remote patient monitoring (RPM) for cardiac patients in the following care settings:

  • Hospital + Health Systems
  • Home Health Agencies
  • Hospice + Palliative Care
  • Physician + Group Practices
  • Payers + Payviders

Turnkey Remote Cardiac Monitoring Solutions

With HRS’ ready-made, turnkey remote cardiac monitoring solutions, find out how we can help your organization prevent readmissions from the following patient populations:

Heart Realistic

Congestive Heart Failure (CHF)

CHF patients have high rates of readmissions and non-adherence, and hospitals are penalized under CMS’ hospital readmission reduction program (HRRP) for this. HRS’ proven RPM solutions can address these problems through symptom surveys, education, and vital sign monitoring, while offering virtual care for regular visits or triage purposes when there is an exacerbation of some type.


Heartbeat

Atrial Fibrillation (AFiB)

AFib patients need frequent monitoring of their heart rate and blood pressure along with anticoagulation monitoring. Additionally, medication adherence is a challenge as patients can struggle with managing multiple medications. Symptom reporting is crucial to treatment as well. HRS’ RPM solutions can monitor the heart rate of these patients in order for the MD to assess if medications are working. Symptom surveys assist the MD in evaluating side effects and exacerbation of the disease. Education on anticoagulant therapy and medication adherence is key along with medication reminder options.

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Hypertension

Hypertension is so common and it's the silent disease for many. Patients with this condition show a high rate of non-adherence to medication therapy. Left untreated, it can lead to severe complications, such as stroke, CAD, Arrhythmia , and death. Using HRS’ RPM solutions, clinicians can easily assist with medication adherence and adjustment to ensure BP levels are within a normal range. HRS’ extensive patient education videos are another great tool for this as well.

Scapel

Cardiac Surgery

Cardiac surgery patients are prone to multiple complications post op. Oftentimes, they're readmitted to the hospital and hospitals are penalized. HRS’ RPM solutions can prevent this by monitoring patients' biometrics to detect any change in condition that may signal a complication is occurring. Symptom surveys allow detection of changes as well. PHQ9 assessment can detect for any new or worsening signs of depression. Virtual virtual can assist the patient and meet with providers as needed when they are at most risk for infection - keeping them safe at home.

Our team provides HRS customers with best-in-class strategic, clinical, operational, product, and technical support

Our goal is to provide expert insight that enables HRS partners to consistently and confidently design, launch, and scale successful telehealth and RPM programs.

Clinical Experts

The Clinical Services team is a group of experienced RNs who have worked closely with telehealth and RPM in previous roles. They are best practice experts, having studied the many patient populations HRS partners serve to provide clinical guidance to support their programs through:

  • Clinical Playbooks to help launch your RPM program
  • Advice from clinical experts to help inform your operational workflow
  • Offer industry best practice and guidance

 

Reimbursement and Grant Assistance

HRS’ dedicated reimbursement team works with partners to help pursue reimbursement with CMS and commercial payers and establish private pay programs.

The HRS Grant Consultant provides partners with grant information for federal and state opportunities. Serving as a sounding board to partners looking to pursue grant funding, the Grant Consultant is an expert in identifying, researching and applying for grant opportunities.

 

 

Explore Telehealth Funding and Grants

Client Success Specialists

During the implementation process, each client is assigned a Client Success Manager (CSM). Each CSM is an expert on telehealth best practices and has a remarkable understanding of how the HRS product has been used across a variety of settings and patient populations. Serving as a strategic sounding board throughout the telehealth program, the dedicated CSM is responsible for:

  • The active and ongoing tracking of program success
  • Ensuring patient, population, and ROI metrics are achieved

 

 

Logistics

HRS offers partners two options for device and inventory management throughout their program:

  • Inventory Self-management
    The inventory self-management service allows partners to manage their own inventory throughout the program.
  • HRS PatientDirect
    For partners not wishing to manage inventory, HRS offers a complete inventory management service, PatientDirect. A full logistics management team will take care of all cleaning, provisioning, and shipping of devices directly to your patients.

Learn About PatientDirect

Technical Support

Available 24/7/365, HRS Call Center representatives go the extra mile to help patients, caregivers, and clinicians using the HRS solution. From troubleshooting connectivity issues to helping with Bluetooth pairing, the Call Center is responsible for helping resolve any issues an individual may have while using the HRS solution.

 

 

 

Learn More About HRS Technical Support

HRS Clients Achieve Results

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Among CHF, Hypertension, and COPD patients, Liberty achieved the following:

  • 7.1% hospital readmission rate
  • 98% patient satisfaction rate

Learn More

Using HRS’ innovative solutions, Liberty HomeCare’s team was able to reduce readmissions for patients with CHF, Hypertension, and COPD. They leveraged communication tools including text messaging, phone calls, and video conferencing. Clinicians monitored patient vitals, symptoms, and medication adherence 24/7 and promptly responded to patient needs and changes in health status. Communicating with every patient following a high-risk alert enabled the telehealth team to assess, educate, and prevent not only hospitalizations, but future exacerbations.

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Among CHF, Afib, and Hypertension patients, Frederick Health achieved:

  • 83% reduction in 30-day hospital readmissions 
  • $5.1 million in cost savings
  • 50% reduction in ED visits

Learn More

Frederick Health's CCM telehealth program targeted high-risk patients with an increased risk of hospitalization, including COPD, CHF, diabetes, AFib and hypertension, among others. The solution allowed the CCM clinical team to monitor patient vitals and medication adherence, provide disease-specific education to patients, and improve patient-clinical communication. The telehealth team now performs daily and weekly check-in calls, virtual visits to resolve medication discrepancies, and home visits depending on the patients’ health status. The program has allowed them to prioritize high-risk patients, improving their quality of life while saving them millions in costs.

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Among heart failure patients, 3HC achieved the following:

  • 29% lower hospital readmission rate than medicare average
  • 96% patient satisfaction rate

Learn More

In April 2020, 3HC expanded its telehealth program, offering a mobile app solution to its patients. Initially targeting heart failure patients already equipped with monitoring devices such as blood pressure cuffs, the mobile telehealth platform is now offered to 3HC patients across numerous high-risk patient populations, including heart attack, AFib, cardiac surgery, and joint replacement surgery. With multiple platforms available to patients, 3HC can offer each patient an individualized care solution. This has resulted in reduced readmissions and increased utilization, patient engagement, and patient satisfaction.

Avera

For high-risk cardiac patients, Avera@Home achieved the following:

  • 6.1% hospitalization rate
  • 7.9% ED Visit rate
  • 95% patient satisfaction rate

Learn More

In 2019, Avera@Home launched a pilot telehealth and remote patient monitoring (RPM) cardiac program. In coordination with the Avera Heart Hospital, Avera@Home’s pilot program targeted high-risk cardiac patients to enhance outpatient care, mitigate patient anxiety, and reduce hospital readmissions and ED visits. Within six months, Avera@Home’s pilot program achieved a 3.6% overall 30-day hospital readmission rate and recorded a 95% patient satisfaction rate.

Hackensack-Meridian-Health

With HRS’ RPM solutions, Hackensack was able to:

  • Reduce cardiac readmissions by 71%
  • Increase medication adherence to 84%
  • Achieve an adherence to weight recording of 89.82%

Learn More

HRS, Hackensack University Medical Center, and Holy Name Hospital launched a multidisciplinary study to evaluate the impact of an advanced practice, nurse-directed patient education approach to heart failure treatment while integrating an interactive 4G android tablet. Patients utilizing the tablet had an 8% readmission rate compared with a 28% readmission rate for patients who did not receive a tablet. This enabled both Jackensack and Holy Name to reduce their Medicare penalty by preventing 5 excess readmissions. The average New Jersey hospital is losing approximately $25,000 for these types of readmissions.

Why Use HRS? Our Clients Say it Best

HubSpot Video

Telehealth Solutions for Every Patient

All-encompassing remote patient monitoring solution

PatientConnect® Complete, the most customizable remote patient monitoring solution in the market, promotes patient independence and self-symptom management by engaging patients in their care.

  • Improve clinician workflow through real-time patient-provider communication tools
  • Reduce readmission and emergency department (ED) utilization by improving patient engagement and self-symptom management 
  • Provide a complete hospital-to-home approach to managing high acuity patients
hrs-tablet-with-peripherals

Customized patient-centric solution

Designed for palliative care, hospice, behavioral health patients, and more, PatientConnect® Core is a tablet only solution that enables symptom management and clinical monitoring by facilitating real-time communications between the care team, caregiver, and patient.

  • Promote patient independence and caregiver peace of mind 
  • Improve the quality of life and facilitate comfort through real-time symptom monitoring
  • Equip patients with educational content and teach-back quizzes
PatientConnect-Core-product

Personalized approach to remote patient monitoring

PatientConnect® Mobile expands access to care across all patient populations with HRS’ bring your own device (BYOD) offering.

  • Facilitate advanced biometric monitoring with Bluetooth integrated peripherals 
  • Enable medication reconciliation through preset reminders
  • Engage patients across a wide range of disease condition cohorts
PatientConnect-Mobile-product

Innovation in remote patient monitoring

PatientConnect® Voice is an Interactive Voice Response (IVR)that utilizes the patient’s device to increase patient engagement and adherence post-hospital discharge.

  • Engage patients in self-symptom management with automated triage, wound imaging, and more 
  • Improve medication adherence and compliance through automated medication reminders
  • Provide real-time insight into patient’s condition through symptom surveys

PatientConnect-Voice-product
hrs-tablet-with-peripherals

PatientConnect® Complete

All-encompassing remote patient monitoring solution

PatientConnect® Complete, the most customizable remote patient monitoring solution in the market, promotes patient independence and self-symptom management by engaging patients in their care.

  • Improve clinician workflow through real-time patient-provider communication tools
  • Reduce readmission and emergency department (ED) utilization by improving patient engagement and self-symptom management 
  • Provide a complete hospital-to-home approach to managing high acuity patients
PatientConnect-Core-product

PatientConnect® Core

Customized patient-centric solution

Designed for palliative care, hospice, behavioral health patients, and more, PatientConnect® Core is a tablet only solution that enables symptom management and clinical monitoring by facilitating real-time communications between the care team, caregiver, and patient.

  • Promote patient independence and caregiver peace of mind 
  • Improve the quality of life and facilitate comfort through real-time symptom monitoring
  • Equip patients with educational content and teach-back quizzes
PatientConnect-Mobile-product

PatientConnect® Mobile

Personalized approach to remote patient monitoring

PatientConnect® Mobile expands access to care across all patient populations with HRS’ bring your own device (BYOD) offering.

  • Facilitate advanced biometric monitoring with Bluetooth integrated peripherals 
  • Enable medication reconciliation through preset reminders
  • Engage patients across a wide range of disease condition cohorts
PatientConnect-Voice-product

PatientConnect® Voice

Innovation in remote patient monitoring

PatientConnect® Voice is an Interactive Voice Response (IVR)that utilizes the patient’s device to increase patient engagement and adherence post-hospital discharge.

  • Engage patients in self-symptom management with automated triage, wound imaging, and more 
  • Improve medication adherence and compliance through automated medication reminders
  • Provide real-time insight into patient’s condition through symptom surveys

90+ Conditions Managed Remotely

COPD

Find out how you can do the following for your COPD patient populations:

  • Reduce Readmissions
  • Improve Patient Compliance & Satisfaction
  • Provide Virtual Care

Learn How Our Solutions Help with COPD

Hypertension

Find out how you can do the following for your Hypertension patient populations:

  • Improve Medication Adherence
  • Educate Your Patients
  • Reduce Readmissions

Learn How Our Solutions Help with Hypertension

Diabetes

Find out how you can do the following for your Diabetes patient populations:

  • Reduce Readmissions
  • Decrease HGbA1c levels
  • Provide Virtual Care

Learn How Our Solutions Help with Diabetes

COVID-19

Find out how you can do the following for your COVID-19 patient populations:

  • Reduce Readmissions
  • Mitigate impact of Nursing Shortage
  • Provide Virtual Care

Learn How Our Solutions Help with COVID-19

Benefits of RPM

Ranked #1 by KLAS for Remote Patient Monitoring in 2020, 2021, & 2022

HRS empowers the nation’s largest providers and payors to deliver advanced telehealth and remote patient monitoring solutions improving patient satisfaction, reducing readmission, and optimizing clinician workflow.

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