"The vendor actually works with us to define the ROI at the start of the project and then submits a monthly report that shows all the data we need for reimbursements and billing. The report also shows which patients have met certain thresholds for data extraction. The vendor makes things as easy as they can. Some codes for remote patient monitoring are notoriously difficult to manage, but the vendor does their best to help. The vendor's help contributes to the system's value and encourages sustainability."