HRS Recognized for Leadership in Providing Customer Value by Frost & Sullivan

Frost & Sullivan honored Health Recovery Solutions with the 2023 North American Remote Patient Monitoring Customer Value Leadership Award in recognition of our industry-leading efforts to leverage over a decade of expertise to meet customers' needs. 

View the Detailed Award [PDF]


Customer-Centricity: The Foundation of a Successful Virtual Care Ecosystem

Satisfaction across the healthcare continuum while catering to patients, hospitals, payers, and healthcare organizations is at the top of HRS’ priorities. Spanning over 16 settings and 90 program types, HRS proactively addresses customer feedback by implementing targeted action plans, underscoring a solid dedication to continuous enhancement.

"HRS' commitment to customer satisfaction has yielded impressive results toward goals held by many of its clients, such as achieving zero readmissions, reducing emergency department visits and 30- to 60-day hospitalizations, reaching an impressive 1:150 nurse-to-patient ratio, maintaining an 80%+ compliance rate among elderly patients, and fostering a 97.6% stronger patient-provider connection."

— Manuel Albornoz
Frost & Sullivan Best Practices Research Analyst

About Frost & Sullivan


Frost & Sullivan is the Growth Pipeline Company™. We power our clients to a future shaped by growth. Our Growth Pipeline as a Service™ provides the CEO and the CEO’s growth team with a continuous and rigorous platform of growth opportunities, ensuring long-term success. To achieve positive outcomes, our team leverages over 60 years of experience, coaching organizations of all types and sizes across 6 continents with our proven best practices.

About the Best Practices Awards


Frost & Sullivan applies a rigorous analytical process to evaluate multiple nominees for each award category before determining the final award recipient. The process involves a detailed evaluation of best practices criteria across two dimensions for each nominated company. Health Recovery Solutions excels in many of the criteria in the remote patient monitoring space.


HRS Applauded by Frost & Sullivan for Transforming Remote Care Delivery

Frost & Sullivan researched the remote patient monitoring (RPM) industry and, based on its analysis, recognizes Health Recovery Solutions with the 2023 North American Customer Value Leadership Award.

Read the full announcement