PatientConnect® Remote Patient Monitoring Suite

Detect and delay deterioration sooner with the most advanced and engaging remote patient monitoring solution from the industry's leading RPM provider.

Putting Patients First, Every Step of the Way

Every patient is different. HRS' PatientConnect® solution helps you meet the need of every patient while improving patient adherence and satisfaction with condition-specific education, symptom surveys, medication reminders, and user-friendly technology designed at a 2nd-grade reading level and available in multiple languages.

Medical Laptop
Remotely monitor risk alerts and vitals captured with Bluetooth biometric monitoring devices
Communicate with patients in real-time through in-app video, phone, and text messaging
Support rural communities with priority bandwidth network access to transmit vitals and messages

PatientConnect® Complete (Full Kit)

Transform the way patient care is delivered with the most advanced and all-inclusive remote monitoring kit

Empower patients to take control of their health with PatientConnect® Complete – the industry-leading remote patient monitoring solution that can be tailored to meet individual needs.

  • Streamline clinician workflow with real-time patient-provider communication tools
  • Reduce readmission and emergency department (ED) utilization by improving patient engagement and self-symptom management 
  • Improve patient outcomes with a complete hospital-at-home approach - including the option for continuous remote monitoring for high acuity patients

PatientConnect® Core (Tablet-Only)

Keep your clinicians and patients connected with the ultimate tablet-only telehealth solution

Designed for palliative care, hospice, and behavioral health – PatientConnect® Core enables symptom management and clinical monitoring by facilitating real-time communications between the care team, caregiver, and patient.

  • Promote patient independence and caregiver peace of mind 
  • Improve the quality of life and facilitate comfort through real-time symptom monitoring
  • Equip patients with educational content and teach-back quizzes

PatientConnect® Mobile (BYOD)

Bring your own devices to HRS' award-winning remote patient monitoring program 

As HRS' bring your own device (BYOD) offering, PatientConnect® Mobile extends care to all patient populations, providing a personalized approach to remote patient monitoring.

  • Facilitate advanced biometric monitoring with Bluetooth integrated peripherals 
  • Enable medication reconciliation through preset reminders
  • Engage patients across a wide range of disease condition cohorts

PatientConnect® Voice (IVR)

Elevate patient participation and compliance with the use of interactive voice response technology

PatientConnect® Voice is an Interactive Voice Response (IVR) system that uses the patient’s own device to increase patient engagement and adherence after discharge from the hospital.

  • Deliver population-level outreach with automated calling to drive compliance, awareness, and patient engagement
  • Improve medication adherence and compliance through automated medication reminders
  • Gain real-time insight into your patient’s condition through symptom surveys

CaregiverConnect® Mobile Application

CaregiverConnect, available on iOS and Android, incorporates the patient's caregiver(s) into the telehealth program, providing a holistic solution to managed care.

Remote Monitoring Across Care Settings

HRS partners with healthcare providers to deploy remote monitoring across multiple care settings, tailoring our solution to meet the needs of patients at every stage of their healthcare journey.


Phone Medical

Chronic Care Management

Hospital at Home



Care Transitions

User Refresh

Continuous Care

Hospice + Palliative Care

Hospice & Palliative Care


Primary Care

Tablet Medical

Chronic Disease


Post Surgery

Improving Patient Outcomes with PatientConnect®

For more than a decade, healthcare organizations across the continuum of care have trusted HRS to provide the most advanced, effective remote patient monitoring solutions to increase patient engagement, improve patient outcomes, and decrease costs.  

"The system saw the ability for telehealth to be helpful in helping keep patients out of the hospital . . . one of the things that drew me to HRS was the tablet ability. I think our ability to do the virtual visits, the video conferencing, is absolutely key."
 Kim Putnam, Telehealth Supervisor, Promedica Home Care