HRS Logistics

Navigating the complexities of RPM logistics can be a daunting task. Entrust HRS with this critical role, and watch as your virtual care delivery transforms, allowing your team to redouble their focus on what matters most—patient care.

Complete logistics and inventory management service owned by HRS
Hassle-free, highly effective way to get patients up-and-running on your RPM program quickly
Access to HRS Engagement Specialists for patient equipment tracking, installation, education & returns

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Simplify Virtual Care Delivery

Outsource logistics and administrative tasks to HRS Logistics
Increase staff capacity to focus on patient care while we handle delivery, patient training, returns and kit servicing
Comprehensive reporting package that gives full insight into your orders & inventory

Easily Enroll Patients & Grow Your Program

Seamlessly scale your operations to match the growth of your program
Enjoy turnkey management including inventory logistics, tech support, training & returns
Maximize the use of your inventory
Our clients have seen a 14% reduction in failed pickups.

Fast-Track Patient Enrollment

Launch each patient quickly and effortlessly
Ensure top-notch equipment education to set patients up for success
Our clients have seen a 13% improvement in patient adherence when using the Remote Patient Onboarding service

Unparalleled Service, Support, & Visibility

Our Quality Control team tests 100% of shipments to patients
Packages receive special healthcare priority handling and a dedicated support line from the carrier
Same-day shipment
Technical support and troubleshooting handled directly by our dedicated team

Patient Enrolls in Telehealth Program

Patient enrolls in telehealth program via your EMR system or through the HRS ClinicianConnect^® portal
Remote Patient Monitoring (RPM) Kit Ships

HRS builds, tests, and ships an RPM kit directly to each patient's doorstep
RPM Kit Arrives Ready to Use

Each RPM kit arrives pre-configured for one-touch activation. HRS reaches out to the patient directly for remote onboarding
Telehealth & Remote Monitoring Begins

Your clinical team receives an alert that the patient is active on the RPM platform—then, they can start the telehealth program for that patient
HRS Manages Inventory and Logistics

As patients are discharged, HRS manages kit returns and inventory tracking, sanitization, re-provisioning, and shipping

Kit Procurement and Warehousing

Technical Set Up

Same Day Order and Shipment

Kit Service

Equipment Technical Support

Logistics Reporting Package

Ground Shipping (Delivery & Returns)

Kit Return Coordination & Offboarding

2nd Day Outbound Delivery

Next Day Outbound Delivery

Co-Branded Box

Essential

Plus

most popular

Premium

Add-On: Remote Patient Onboarding

HRS will remotely onboard new patients and train them on how to use the RPM kit. This service also includes outbound shipment status tracking for kits.

Add-On: HomeDirect In-Person Field Services

HRS will send a qualified technician to the patient's home for in-person equipment installations, training, retrievals, or service calls.