PatientDirect and PatientDirect+

  • Complete logistics and inventory management service owned by HRS
  • Hassle-free, highly effective way to get patients up-and-running on our platform quickly
  • Access to HRS Engagement Specialists for outbound equipment tracking and virtual installations
Request Demo

HRS Delivers What Others Can’t

Let HRS handle the time-intensive process of sanitizing, provisioning, and calibrating equipment—and ensuring it’s packaged and shipped from one patient to the next

Package Delivery

HRS-Owned Logistics and Inventory Management

Unlike other companies that outsource logistics and inventory management, HRS owns the entire process from start to finish, reducing the overall cost and enabling greater transparency for our clients.

PatientConnect Voice

Seamless Virtual Installation Services

HRS Engagement Specialists will complete virtual installations, ensuring patients are familiar with our platform and using the equipment quickly.

Logistics and Inventory Management Every Step Along the Way

  1. Patient Enrolls in Telehealth Program

    Patient enrolls in telehealth program via EMR or through the ClinicianConnect® portal

  2. Remote Patient Monitoring (RPM) Kit Ships

    The HRS team ships a kit directly to each patient, which arrives within 24-to-72 hours

  3. RPM Kit Reaches the Home, Is Ready for Use

    Each RPM kit has software already set up, enabling one-touch activation and ensuring easy program adoption

  4. Telehealth Program
    Begins

    The clinical team receives an alert that the patient is active on the RPM platform—then, they can start the telehealth program for that patient

  5. HRS Handles Inventory Management and Logistics

    As each kit turns from patient to patient, HRS manages all activity and tracking for inventory, sanitization, provisioning, and shipping

More effective platform installations enable stronger program acceptance and adherence, which leads to better outcomes and higher ROI

PatientDirect and PatientDirect+ Program Offerings

Inbound & Outbound Shipping
Sanitization
Software Provisioning
Equipment Checks
Inventory Warehousing
Outbound Delivery Tracking
Patient Tablet Assignments
Patient Education & Equipment Setup
Installation Performance Reporting
PatientDirect
$36
per kit per month
Inbound & Outbound Shipping
Sanitization
Software Provisioning
Equipment Checks
Inventory Warehousing
Outbound Delivery Tracking
Patient Tablet Assignments
Patient Education & Equipment Setup
Installation Performance Reporting
PatientDirect with PatientDirect+
$61
per kit per month
Inbound & Outbound Shipping
Sanitization
Software Provisioning
Equipment Checks
Inventory Warehousing
Outbound Delivery Tracking
Patient Tablet Assignments
Patient Education & Equipment Setup
Installation Performance Reporting

Healthcare Leaders Who Rely on HRS PatientDirect

Essentia-Health
banner-health
LHC-Group
Elara-Caring
Henry-Ford-Health-System
Providence-Health-&-Services
MaineGeneralHealth
Penn-Medicine
Evicore Cigna
Alegis Care
StFrancis
VNACare
marshallMedical

Request a Customized Quote

See the difference in the PatientDirect and PatientDirect+ offerings. Fill out the form to connect with an HRS team member and receive a customized ROI model for your organization.