HRS Logistics

Increase the return on your investment in remote patient monitoring and telehealth. With HRS Logistics, you can count on:

  • Complete logistics and inventory management service owned by HRS
  • Hassle-free, highly effective way to get patients up-and-running on your RPM program quickly
  • Access to HRS Engagement Specialists for patient equipment installation and education & outbound shipment tracking

Only HRS Supports You and Your Patients
Every Step of the Way

From pre-enrollment through post-discharge, HRS will handle the time-intensive process of sanitizing, provisioning, and calibrating equipment—and ensuring it’s packaged and shipped from one patient to the next.

Package Delivery

HRS-Owned Logistics and Inventory Management

Unlike other companies that outsource logistics and inventory management, HRS owns the entire process from start to finish, reducing the overall cost and enabling greater transparency for our clients.

PatientConnect Voice

Seamless Virtual Installation Services

HRS Engagement Specialists will complete virtual installations, ensuring patients are familiar with our platform and using the equipment quickly.

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Simplify Virtual Care Delivery

  • Outsource logistics and administrative tasks to HRS Logistics
  • Increase your staff's capacity to focus on patient care - we'll handle everything else
  • Keep tabs on your RPM kit order and inventory status with automated reporting

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Easily Enroll Patients & Grow Your Program

  • Seamlessly scale operations to match the growth of your telehealth program
  • Increase utilization of your RPM kit inventory - no more forgotten kits sitting on the shelf
  • Grow faster with no-hassle inventory logistics, technical support, training & returns

 

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Fast-Track Patient Enrollment

  • Launch each patient quickly and effortlessly
  • Set up your patients for success with HRS-led remote training and onboarding
  • Increase rates of patient adherences to your telehealth program

Package Tracking

Depend on Quality Service, Support & Visibility

  • HRS Quality Control tests 100% of shipments to patients for defects prior to shipment
  • Packages receive special healthcare priority handling and a dedicated support line from the carrier - PLUS same-day shipping 
  • Technical support and troubleshooting is handled in-house by a dedicated HRS team

Simple, Convenient Healthcare Logistics and Inventory Management

  1. Patient Enrolls in Telehealth Program

    Patient enrolls in telehealth program via your EMR system or through the HRS ClinicianConnect® portal

  2. Remote Patient Monitoring (RPM) Kit Ships

    HRS builds, tests, and ships an RPM kit directly to each patient's doorstep

  3. RPM Kit Arrives Ready to Use

    Each RPM kit arrives pre-configured for one-touch activation. HRS reaches out to the patient directly for remote onboarding

  4. Telehealth & Remote Monitoring Begins

    Your clinical team receives an alert that the patient is active on the RPM platform—then, they can start the telehealth program for that patient

  5. HRS Manages Inventory and Logistics

    As patients are discharged, HRS manages kit returns and inventory tracking, sanitization, re-provisioning, and shipping

HRS Logistics Reporting for Insight into your Inventory

 

  1. Location Tracking

    Track the location of your RPM kits as they are in transit

  2. Order Status

    View the status of your RPM kit order as it moves through the HRS system

  3. Return Status

    Receive updates on the status of RPM kit returns 

By outsourcing to HRS Logistics, our clients reduced failed kit returns by 14% and increased patient adherence by 13%.

HRS Logistics Services

Kit Procurement and Warehousing
Technical Set Up
Same Day Order and Shipment
Kit Service
Equipment Technical Support
Logistics Reporting Package
Ground Shipping (Delivery & Returns)
Kit Return Coordination & Offboarding
2nd Day Outbound Delivery​
Next Day Outbound Delivery​
Co-Branded Box
Essential
Kit Procurement and Warehousing
Technical Set Up
Same Day Order and Shipment
Kit Service
Equipment Technical Support
Logistics Reporting Package
Ground Shipping (Delivery & Returns)
Kit Return Coordination & Offboarding
2nd Day Outbound Delivery​
Next Day Outbound Delivery​
Co-Branded Box
Plus

*most popular*

Kit Procurement and Warehousing
Technical Set Up
Same Day Order and Shipment
Kit Service
Equipment Technical Support
Logistics Reporting Package
Ground Shipping (Delivery & Returns)
Kit Return Coordination & Offboarding
2nd Day Outbound Delivery​
Next Day Outbound Delivery​
Co-Branded Box
Premium
Kit Procurement and Warehousing
Technical Set Up
Same Day Order and Shipment
Kit Service
Equipment Technical Support
Logistics Reporting Package
Ground Shipping (Delivery & Returns)
Kit Return Coordination & Offboarding
2nd Day Outbound Delivery​
Next Day Outbound Delivery​
Co-Branded Box

Add-On: Remote Patient Onboarding

HRS will remotely onboard new patients and train them on how to use the RPM kit. This service also includes outbound shipment status tracking for kits. 

Healthcare Leaders Leveraging HRS Logistics to Save Time & Maximize ROI

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Ranked #1 by KLAS for Remote Patient Monitoring in 2020, 2021, 2022 & 2023

HRS empowers the nation’s largest providers and payors to deliver advanced telehealth and remote patient monitoring solutions improving patient satisfaction, reducing readmission, and optimizing clinician workflow.

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Request a Personalized Demo

See the HRS difference. Contact us today to request a customized demonstration and quote for your organization.