From cost savings to reduced readmission, decreased emergency department utilization, increased patient satisfaction, and improved clinician workflow, HRS partners across the care continuum are achieving impressive results with Telehealth and Remote Patient Monitoring (RPM).
Penn Care at Home piloted their telehealth program with HRS in 2011 to actively engage heart failure patients in their self-symptom management upon discharge from the hospital. Patients selected for the telehealth and RPM program utilized a 4G tablet as well as biometric monitoring devices to track and record their vital signs daily. Via the tablet, patients received medication reminders and access to symptom surveys and educational videos. All patient data was monitored by Penn Care at Home's clinical team.
MaineHealth Care at Home (MHCAH) services a predominantly rural and elderly region in Maine while simultaneously battling increasing poverty rates. In 2015, MHCAH partnered with HRS to launch a telehealth and RPM program. With the HRS solution and a bi-directional integration with Epic, MCHAH reduced hospital readmissions by 75% over the first year. A year later, MHCAH leveraged their readmissions results to partner with two housing organizations in southern Maine and bring telehealth into the community.
Frederick Health is a leading healthcare provider in Maryland, consisting of Frederick Health Hospital, James M Stockman Cancer Institute, home care and hospice providers, an ACO group, and a network of primary and specialty care providers. Frederick Health’s Chronic Care Management (CCM) program, a division of Frederick Health Home Care, first launched their telehealth program with HRS in 2017. Over a six-month period, hospital readmissions among telehealth patients was reduced by 83%, resulting in nearly $5.1 million in cost savings to the health system.
HRS partnered with Hackensack University Medical Center and Holy Name Hospital to evaluate the impact of a nurse-led, patient education approach to heart failure treatment, leveraging telehealth. Fifty high-risk heart failure patients were selected for the study. Twenty-five patients were assigned to the trial group and provided with HRS' 4G tablet, patient engagement software, and Bluetooth biometric monitoring devices.
With over 400 clients across 46 states, HRS has published more than 45 outcomes driven press releases featuring client successes. HRS clients have been featured not only in local newspapers, and on local TV and radio, but in national healthcare media outlets including mHealth Intelligence, Home Health Care News and Healthcare IT News.
HRS clients are offering Telehealth and RPM to patients ranging from newborns to 103 years old with a diverse range of conditions. In urban areas, rural communities, mid-sized towns, and even in remote areas of Alaska, HRS clients are delivering superb care to their patients via Telehealth and RPM, ensuring that technology literacy or location are never barriers to healthcare access.