If you’re on the lookout for the best remote patient monitoring (RPM) company, you’d know that there are many options on the market. There are many factors you must evaluate and carefully consider ranging from the product, to support services, and even partnerships.

We recommend crafting your questions around key themes, such as: 

  • Product functionality 
  • Cost
  • Interoperability 
  • Support services 
  • Clinical and reimbursement 
  • Results 
  • Implementation and account management 

Within those themes, list out considerations that are important for you, your team, and your organization. You’ll end up with a checklist of sorts to evaluate RPM vendors and tabulate the results for easy comparison.  

We’ve done a bit of the groundwork for you and have compiled a list of some of the best remote patient monitoring companies, along with a detailed breakdown of where HRS stands in comparison with them.  

Wrap-Around Services Overview

Remote patient monitoring includes more than just your equipment, but also the services that come with it. When we talk about wraparound services, we're referring to any service that isn't included as part of your technology.

When it comes to building telehealth and remote patient monitoring programs, some vendors will give you the technology, and the rest is up to you to figure out on your own. For some organizations, this may make sense - if you already have the infrastructure and expertise in place, and all you need to do is lease or buy the equipment, then a big brand name medical supplier could make sense for you.

However, at HRS, our goal is to not only be a telehealth & RPM vendor for our clients, but also to be their full-service, strategic partner. We do this by providing expert insight that enables our partners to consistently and confidently design, launch, and scale successful telehealth and RPM programs. Moreover, all of our wraparound services are built fully in-house - we don't outsource this work to other contractors. We are your strategic experts from start to finish.

Telehealth & RPM Wraparound Service Comparison

  HRS Company 1 Company 2 Company 3 Company 4
Implementation Team      
Clinical Support    
Reimbursement & Grant Assistance      
Client Success Specialists
Technical Support
Marketing Programs        
Logistics Management    

Find out who these companies are and get a full, in-depth comparison on how they stack up against HRS with our Company Comparison PDF! Download the RPM Company Comparison PDF

 Vendor Type 1: The Big Brand Name Medical Supplier 

HRS’ Key Differentiator: Clinical Enablement

As we mentioned earlier, HRS is more than a Telehealth and RPM supplier: we are a full-service, strategic partner to our clients. Our wraparound services take care of the difficult parts of building and managing a program so clinicians can get back to what they do best: providing outstanding care for their patients. We do this by providing clinical enablement. 

“Enablement” is considered an intervention where the health care provider recognizes, promotes and enhances the patients' ability to control their health and life.  HRS provides clinical partners a holistic suite of interactive patient care, remote patient monitoring, and medical device technology along with in-house advisors and ongoing support to deliver the strongest remote clinical enablement solution in the market.   

clinical enablement venn diagram

HRS provides a remote patient monitoring solution that enables clinical teams to care for patients more effectively and efficiently by engaging patients and their caregivers in their care plan.  This patient engagement and ongoing support from the HRS team of advisors- available to clinicians, patients, and caregivers, has led to a decade of consistent, proven outcomes in improving patient health and program financial metrics. 

We stand alone in our approach of providing partners with a team of implementation, clinical, reimbursement, client success, tech support, marketing, and shipping and inventory management services for a completely supported, end to end solution. 

Our clinical partners, patients, and their caregivers receive 24/7/365 stateside tech support that ensures the right assistance at the right time.  

  • Average Call Wait Time: 59 seconds
  • Average Email Reply Time: 13 minutes 

HRS offers four tiers of the patient-facing solution and seven Bluetooth, FDA certified biometric peripherals to monitor diverse patient cohorts. This adaptability allows clinical enterprises to scale an RPM program that meets the diverse needs of their patient population using one vendor for EMR integrations, security reviews, and legal reviews.

Peripheral Comparison: 

Vendor

Weight Scale

Glucometer

BP Monitor

Pulse Oximeter

Pedometer

Activity Tracker

Thermometer

ECG

HRS

Company 1

 

 

Find out who “Company 1” is and get a full, in-depth comparison of HRS to similar vendors in the space with our [link] Free PDF.

Download the RPM Company Comparison PDF

Vendor Type 2: The Full-Service, Strategic Partner 

While HRS is a full-service, strategic partner for our clients, we aren’t the only one of our kind in the telehealth and RPM space. Other vendors may provide close to the same amount of wrap-around services that we do, but the key difference between us and other vendors is how services are built as well as the quality of the services. 
 
Many vendors that provide wraparound services for telehealth & RPM outsource these services to third-party vendors. HRS builds all services in-house.

Moreover, HRS is an independently owned and operated organization. 

Our independence and organizational size makes HRS nimble and innovative, allowing a customized and agile approach to product and solution development.   

This approach supports our commitment to technology innovation and delivering new and improved solutions to our clinical partners. 

Clients also benefit from access to HRS’ Executive Management throughout the organizational partnership, having a “seat at the planning table”.

HRS Solutions & Competitor Equivalents 

Company #4 HRS

Product #1

PatientConnect® - Core, Complete, & Mobile

Product #2

PatientConnect® Complete

Product #3

PatientConnect® Voice

Product #4

PatientConnect® Complete

Download our PDF to learn more about how HRS solutions stack up against other vendors in the Telehealth & RPM space:

Download the RPM Company Comparison PDF

The Full Remote Patient Monitoring Market

The telehealth and remote patient monitoring landscape includes more than just the few vendors we've listed here. Platforms and providers can differ largely based on patient acuity and enterprise level services deployment. 

We've included the following infographic below to give you a better idea of where the larger market aligns in regards to these two variables:

Remote patient monitoring market

A Note on EMR Integrations

EMR integrations and interoperability will be a key question you'll want to ask your telehealth and remote patient monitoring vendor before starting to work with them. HRS’ available integrations include, but are not limited to, the EMRs in the graphic below:  

 

Epic
A and D
Healthwyse
Nonin
Netsmart
MatrixCare
homecare homebase
Eko

 

 

If you have a specific EMR integration you are concerned about, talk to one of our digital health experts today to learn more:

Talk to a Specialist Today A Note On Pricing

Since the cost of remote patient monitoring services and technology can be complicated, we've left out pricing comparisons with our competitors in this piece.

Several factors, such as product mix, quantity, procurement type, and contract terms will affect the total price tag for healthcare organizations when all is said and done. Check out this blog to learn more about remote patient monitoring pricing.

Experience the HRS Difference for Yourself

The top remote patient monitoring solutions improve patient satisfaction, reduce readmission, and optimize clinician workflow. HRS has been recognized as the best in KLAS three years running, and we not only excel at giving healthcare organizations the tech they need but also providing full support to set up, operate, and scale RPM programs.  

Our strengths:  

Graph Chart with Check

Nine years of consistent, proven outcomes in improving patient health and program financial metrics through effective patient engagement and continuous support from HRS team advisors.

Movement_Motion Arrows

A completely supported end-to-end solution where partners get a team of implementation, clinical, reimbursement, client success, tech support, marketing, shipping, and inventory management services.

24 hour Customer Service

24/7/365 stateside tech support ensures your clinical team, your patients, and their caregivers get the assistance they need.

Check List

Four tiers of the patient-facing solution and seven Bluetooth, FDA - certified biometric peripherals to monitor diverse patient cohorts. This adaptability allows clinical enterprises to scale an RPM program that meets the unique needs of their patient population using one vendor for EMR integrations, security reviews, and legal reviews. 

Handshake

Independently owned and operated, which allows for a customized and agile approach to product and solution development. Clients also gain access to HRS’ Executive Management throughout the organizational partnership, having a “seat at the planning table.”

Ready to explore an RPM solution that meets your healthcare organization’s goals?

Schedule a Free Demo Today