In recognition of Health Literacy Month, let's explore the importance of health literacy and discover strategies healthcare providers can use to help improve the health literacy of their patients. 

Understanding the Importance of Health Literacy 

Health literacy is more than just being able to read medical information or understand complex health terminology. It encompasses the ability to find, understand, and use health information to make informed decisions about one’s own health and well-being. It's about empowering individuals to take an active role in managing their health and healthcare technology is changing how individuals understand their health.  

What is Health Literacy? 

Health literacy is the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions. 

Why Health Literacy Matters

Health literacy is a crucial component in promoting good health outcomes. Individuals with low health literacy may struggle to navigate the complex healthcare system, leading to poor healthcare decisions, medication errors, and ultimately, negative health outcomes. A lack of health literacy can also contribute to health disparities and increased healthcare costs. 

The Role of Health Literacy in Disease Prevention 

Health literacy plays a significant role in disease prevention. Individuals with low health literacy are more likely to develop chronic conditions such as diabetes, heart disease, or hypertension. With limited knowledge about their condition and how to manage it, they may struggle with self-care, medication adherence, and understanding the importance of preventive measures. 

The Connection Between Health Literacy and Health Outcomes 

Health literacy is closely linked to positive health outcomes and patient safety. Adequate health literacy reduces the risk of medication errors, healthcare-associated infections, and unnecessary hospital readmissions. Understanding medication instructions, actively engaging in and following treatment plans, and knowing when to seek medical help can significantly improve patient safety. 

Low health literacy also contributes to increased healthcare costs. Individuals with limited health knowledge may delay seeking appropriate care, leading to more complex and costly interventions down the line. By improving health literacy, we can potentially reduce healthcare costs and promote more efficient healthcare utilization. 

Celebrating Health Literacy Month 

Health Literacy Month, observed every October, aims to raise awareness and promote the importance of health literacy in our communities. First observed in 1999 by Helen Osborne, a health literacy advocate and consultant, Health Literacy Month provides an opportunity for individuals, healthcare professionals, and organizations to come together and make a difference. Throughout the month, various activities, events, and educational campaigns are organized to spread awareness. 

3 Ways to Participate in Health Literacy Month

Ready to get involved? Here are 3 ways you can participate in Health Literacy Month and raise awareness in your community.

  1. Organize Health Literacy Workshops: Host or participate in workshops focused on improving health literacy skills in your community. These workshops can cover topics such as understanding medical jargon, interpreting lab reports, and using online health resources effectively.

  2. Share Resources: Spread the word about trustworthy health resources by sharing them on social media or creating information brochures for local clinics and community centers. 

  3. Collaborate with Community Organizations: Join forces with local organizations, schools, and other healthcare providers to develop initiatives that address health literacy needs in your community. Together, you can create a significant impact! 

Tips for Healthcare Providers to Improve Health Literacy 

As a healthcare provider, you have a vital role in promoting health literacy among your patients. Here are some tips to enhance health literacy in your practice: 

  • Use Plain Language: Avoid medical jargon and use clear, easy-to-understand language when communicating with your patients. Explain medical terms in simple terms and provide analogies whenever possible. 
  • Encourage Questions: Create a welcoming environment where patients feel comfortable asking questions. Actively listen to their concerns and provide sufficient time for discussions. Remember, an informed patient is an empowered one. 
  • Utilize Visual Aids: Incorporate visual aids such as diagrams, charts, and photos to reinforce key health messages. Visual representations can greatly enhance understanding, especially for patients with limited literacy skills. 
  • Provide Written Materials: Offer written materials, such as pamphlets or brochures, that summarize important health information. Ensure they use plain language and are visually appealing. 
  • Cultural Sensitivity: Recognize and respect cultural differences when communicating health information. Tailor your approach to align with your patients' cultural beliefs and practices, ensuring they understand and feel heard.  

By implementing these strategies, healthcare providers can empower their patients to become active participants in their own health journeys, promoting better health outcomes and improved overall health literacy. 

The Role of Telehealth Technology in Addressing Health Literacy 

A powerful tool that has emerged to bridge the gap in health literacy is telehealth technology. Telehealth allows individuals to access healthcare remotely, enabling convenient access to medical professionals, educational resources, and self-management tools. Through telehealth platforms, individuals can receive personalized health information, ask questions to healthcare providers, and engage in virtual health education programs, regardless of their location or mobility limitations. With the increasing availability and accessibility of telehealth services, improving health literacy has become more achievable for individuals from all walks of life. 

How HRS Supports Health Literacy with RPM 

At HRS, we combine the latest healthcare technology with clinical expertise to implement successful telehealth and RPM programs that help patients understand and take steps to manage chronic conditions. Our approach has been proven across hundreds of healthcare providers and 16+ care settings to improve patient engagement, reduce readmissions, and drive positive outcomes.  

Watch this 60-second video clip of Florence Kariuki, Chief Clinical & DEI Officer at HRS, explaining our approach to improving health literacy. 

Some of the tools we use to help improve health literacy include:   

  • Condition-specific patient educational content within the HRS tablet, created at the 2nd Grade Level with a focus on simplified medical jargon 
  • Automated medication reminders to support medication adherence
  • Teach-back quizzes to gauge patients’ knowledge and understanding  
  • Real-time access to healthcare providers through video, phone, and text messaging 

Additionally, to overcome challenges with language barriers, the HRS tablet supports 16 languages to help patients with Limited English Proficiency (LEP) understand and manage their conditions.  

Building solutions that address health literacy, and more broadly advance health equity, is a key priority for HRS. During Health Literacy Month, we encourage healthcare providers to assess their approach to addressing health literacy and seek opportunities to improve literacy within their communities. Whether it's implementing new healthcare technology to better serve patients, organizing health literacy workshops to drive awareness, or simply using plain language to communicate with patients, every step we take brings us closer to a healthier and more informed society. 


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