Please Note: This version of PatientConnect Redesign is currently in its "early access" phase and will become available to all users shortly.
With the latest updates to PatientConnect Redesign, your patients gain:
- An enhanced understanding of, and involvement with, their own care. They can now view their current day’s readings right on their home screen.
- Clearer and easier-to-follow device pairing instructions. We’ve updated each Bluetooth device’s step-by-step pairing instructions to simplify them and help you and your patients have an easier time following along while pairing or unpairing devices.
- Faster-to-load care plan updates and assignments. Tablets require less time to process and display a new care plan or update a patient’s current care plan.
- The latest support from our audio and video call providers, Vonage and Zoom. No matter which provider your organization uses, you’ll have access to their most recent updates and improvements.
Continue reading to learn more about the new features and improvements coming to PatientConnect!
Improvement: Home Screen Health Task Tile Size, Layout, and Information Enhancements
- To provide your patients with an easier-to-understand home screen, we’ve redesigned the health task tiles. This new look and layout...
- Displays each of their most recent health readings right on the home screen, granting your patients a better view into their own submissions.
- More comfortably fits each of the health task tiles on the screen so that the patient does not have to scroll up and down to see all their assigned tasks.
The new look and feel of the PatientConnect Home Screen allows for more information to comfortably fit on the screen, while still showing your patients all the same text and icons they know already.
New Feature: Current-Day Reading Overview Available on the Home Screen
- When a patient submits a reading – Bluetooth or manual – their home screen will display their reading right within the health tile.
- To help patients avoid confusion and clearly understand what is due each day, the “Current Reading” feature will only display the readings taken during a single day. The "Current Reading” feature will reset at 12:00 AM [ET] (midnight).
NOTE: To activate this feature for your patients, please contact your HRS representative.
New Feature: PatientConnect Will Display the Tablet’s Signal Strength
- To help patients better understand their device’s status in real time, the PatientConnect Home Screen will conveniently display the tablet’s cellular signal strength right next to the remaining battery percentage.
The signal strength icon appears near the top-right corner of the screen.
New Feature: Tablet Users Can Submit Device Status to HRS Support Staff
- With the tap of a single button, tablet users can now submit a status report for their device directly to HRS support staff.
- Submitting a report through this new button – “Submit App Logs” – provides HRS staff with information on the device’s current state and empowers our teams to diagnose and resolve and issues that the device is experiencing.
- You’ll see this new button in 2 locations within PatientConnect:
- If the device is assigned to a patient, the “Submit App Logs” button appears within PatientConnect’s slideout Menu.
- If the device is not assigned to a patient, the “Submit App Logs” button appears on the “Assign A Patient” screen.
When the tablet has a patient profile assigned to it, the "Submit App Logs" button appears in the Menu under the Help section.
When the tablet does not have a patient profile assigned to it, the "Submit App Logs" button appears in the top-left corner of the Assign A Patient screen.
Improvement: Clear and Easy-to-Understand Bluetooth Device Pairing Instructions
- Device-by-device pairing instructions better complement the user experience and align with device manufacturer guidance. If you or your patients need to pair a Bluetooth health device to a tablet, you’ll have much clearer and simpler pairing instructions to follow.
- You can check out these new instructions by opening PatientConnect’s slide-out Menu, tapping on Devices, selecting a device type, and then tapping on your specific device model.
Improvement: Faster Loading Time for Care Plan Assignments and Updates
- When you update a patient’s care plan, or assign an entirely new care plan, the tablet now requires less time to process and reflect your changes. Often times, the care plan assignment and update processes take only a few seconds; though we’ve made an update that will eliminate processing times of more than 5 minutes.
Did You Know: Your patients can refresh their PatientConnect Tablet and PatientConnect Mobile profiles with 1 swipe of their home screen? This is the quickest and simplest way to process recent updates. All they have to do is open PatientConnect to their home screen, and gently swipe their device screen in a downward motion.
Improvement: Support for the Latest Vonage and Zoom Updates
- To offer you and your patients the latest enhancements provided by our video and voice calling partners, Vonage and Zoom, we’ve implemented recent software updates made for each platform.
- For our Vonage users, this update provides an audio performance improvement so that calls are clearer, and conversations are easier to hear and understand.
- For our Zoom users, this update provides the latest security and performance updates.
