March 7, 2024
Our goal is to help you improve your clinical efficiency and productivity with ClinicianConnect. That's why we are constantly updating our platform with new features and enhancements that make your work easier and faster. Here are some of the latest improvements we have made:
- Save time when assigning patient profiles to clinicians and subgroups. You can now reassign patients to clinicians or subgroups in-bulk within moments, all from the Patient List. You can also cut down on the time you spend assigning newly created patient profiles by selecting their clinician right within the profile creation window.
- See who is calling or texting you in ClinicianConnect. When you receive a call or text message through our platform, you’ll see a larger and more prominently placed notification.
- Find what you’re looking for faster. When opening a dropdown list, you can use our new search feature to type in what you’re looking for (rather than scrolling down to find it).
Continue reading to learn more about the new features and improvements in ClinicianConnect.
Improvement: Refining the Look and Feel of the Patient List
You'll notice slight changes to the ClinicianConnect Patient List that help you quickly customize your experience and easily use the list to review patients and complete tasks. These changes include:
- Two new Bulk Action icons, one each for:
- Reassigning patients between clinicians and subgroups
- Generating and downloading patient data
- A new checkbox on the left side of the patient list for quickly selecting multiple patients.
- In the bottom-left corner, your organization’s total patient count and the number of patients you’ve selected when you use the Bulk Action buttons.
- A more prominent placement for the “Columns” button that you can use to show or hide any of the 20+ informational columns that the Patient List can display.
New Feature: Bulk Assign Patient Profiles to a Different Clinician or Subgroup
No more reassigning patients one-by-one! With as few as the three clicks of your mouse (or taps on your computer’s track pad), you can quickly reassign multiple patient profiles from one clinician to another.
The new Bulk Assignment feature is available within the ClinicianConnect Patient List tab. You’ll see the icon (explain what it looks like) near the top-left corner of the patient list.
To use this new feature, click on the Bulk Assignment icon and select the patient profiles you want to reassign. After that, choose the clinician and click the “Assign” button.
New Feature: Assign a Clinician When Creating a Patient Profile
To save you an extra step, we’ve added the “Assign Clinician” dropdown box to the “Add Patient” pop-up window. Now you can fill in your patient’s information and assign them to their clinician all from a single page! Don’t forget that you can now search this dropdown list to find the exact clinician you’re looking for.
New Feature: Glucose Non-Adherence Risk Setting Now Available
When creating a glucose non-adherence risk setting in ClinicianConnect, you can now select the time window either by ‘hours’ or by ‘day’. ClinicianConnect will display the non-adherence risk alert for Glucose in the expected app locations as well, including on the Patient List and on the Alerts tab.
New Feature: Additional Color-Coding Option for Patient List
Your organization can customize the background coloring of your Patient List even further with the introduction of a “blank” background color. With this setting enabled, ClinicianConnect displays a “blank” coloration (e.g., “empty” or no coloring) in the instance that the patient hasn’t submitted a metric yet and no risk alert (medium /high) exists to override the blank/empty coloration.
NOTE: To enable this new feature, you’ll need the help of an HRS staff member. Contact your HRS representative to learn more.
Improvement: New Layout for On-Screen Call and Text Message Notifications
The pop-up notifications that you receive when you have an incoming call, or a new text message are larger and stay on the screen longer. The new layout prominently displays the incoming call or new text. The pop-up also stays on the screen for up to 90 seconds (or until the user interacts with the notification).
Improvement: Password Rules Now Available on All Password-Related Pages
To help you quickly review your organization’s unique password rules for ClinicianConnect, you can now review your organization’s password rules on every password-related page, including:
- Add / Edit Clinician
- Clinician Settings
- “Password Reset Required” Login Screen
- “Reset Password” Login Screen
Improvement: Customize Your Experience Using “Notes”
We’re customizing the experience that a client can have when using the “Notes” feature in ClinicianConnect. At an environment-wide level, your organization can:
- Set the “Time Spent” field as mandatory and require the user to provide an answer.
- Hide or display the “Edit Note” button.
- Hide or display the “Delete Note” button.
- Add options for “Communication Type”, “Communication Result”, and/or “Interventions”.
NOTE: To enable or disable any of the above customizations, the client will require the assistance of an HRS staff member. Changes to their environment must be made in HRS Admin.
Improvement: Survey Submissions to Display as Fractions in ClinicianConnect
When you view your patients’ submissions for the Survey task, you’ll see a fractional value that represents the number of questions answered. For example, if a patient only answered 5 of 10 questions in the survey, you’ll see “5/10”. If they answered all 10, you’ll see “10/10”. Previously, ClinicianConnect users would only see “Complete” when reviewing their patient’s submission.
New Feature: Save Time with Type-to-Search in Dropdown Lists
When you open a dropdown menu, you’ll see a new Search text box that you can use to quickly type in your selection and have ClinicianConnect filter the list for you.
Type-to-search feature added:
- Within the Add Device window…
- The “Device” list.
- Within the Assign Clinician window…
- The “Assign Patient to Clinician” list.
- The “Subgroup” list.
- Within the Add Patient window…
- The “Assign Patient to Clinician” list.
- The “Subgroup” list.
- Within the Patient Settings window…
- The “Subgroup” list.
Bug Fixes
We are committed to providing you with the best clinical virtual care platform on the market. That's why we constantly work on improving ClinicianConnect and fixing any issues that may affect your user experience.
In this latest software release, we have resolved some bugs that were impacting a subset of our users and causing them some inconvenience. We hope that this update will enhance your satisfaction and productivity with ClinicianConnect.