Personalized Care Via Telehealth
The day Leon was discharged from the hospital, he was admitted to a local home health agency. Given the severity of Leon’s condition and his history of hospitalizations, Leon’s home health nurses opted to enroll him in the telehealth and remote patient monitoring program offered by the agency.
After learning from Leon’s physician that he would be enrolled in the program, Leon’s daughter was concerned her father would have difficulty using the devices by himself and would struggle to communicate with his nurses via technology.
Leon’s daughter reached out to his nursing team to express her concern for her father’s health. His nurses reassured her, explaining that the telehealth platform allows them to continuously monitor Leon’s health for any irregularities and immediately assist him if his condition worsens. As well, Leon’s nurses invited his daughter to attend the installation visit with Leon so she could review the telehealth platform and devices and understand how they’d help Leon.
Through the telehealth and RPM program, Leon was provided with a tablet and Bluetooth monitoring devices including a blood pressure machine and cuff, pulse oximeter and scale. With the telehealth unit, Leon could record his vital signs for review by his nurse, answer daily symptom surveys, access educational videos, and communicate with his nurse via text messaging, phone or video calling.