How HRS Telehealth Supports Your COVID-19 Response

With COVID-19 cases rising again throughout the country, it’s essential that you have the tools in place to support your patients, staff, and community.

How Telehealth and
RPM Help


Throughout COVID-19, HRS has helped health systems in 46 states incorporate HRS telehealth and RPM solutions into their COVID-19 response. Using HRS telehealth, our clients have kept patients out of the hospital, while still delivering safe, high-quality care.

HRS helps clients manage patients in their homes, freeing up critical bed space by reducing length of stay and diverting patients from the emergency department. To support your COVID-19 response, HRS offers:

  • A mobile platform with Bluetooth peripherals, like thermometer, pulse oximeter, and more
  • A full telehealth kit experience, which includes a tablet and Bluetooth peripherals
  • Tools like symptom surveys, virtual visits, and caregiver engagement


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Hospital at Home programs combine in-home and virtual visits with remote monitoring, offering patients timely, hospital-level care in their homes. In response to COVID-19, providers are leveraging the Hospital at Home model to divert from the emergency department and decrease length of stay, freeing up hospital beds for high-acuity patients.

Learn About Hospital at Home with HRS

Download the Guide: Divert From the Emergency Department

Download the Guide: Reduce Hospital Length of Stay

Telehealth can be used to screen patients for COVID-19 symptoms, helping providers identify which patients need additional consultation or assessment. It can also be used for COVID-19 education around quarantine procedures, virus epidemiology, vaccine efficacy and availability, and can help patients understand what actions to take if symptoms arise. 

Researchers estimate about 10% to 30% of COVID-19 patients become "long haulers," meaning they still experience symptoms of COVID-19 after testing negative. Telehealth can be used in COVID-19 recovery programs for symptom management, medication reminders, and provider communication. It helps providers deliver specialized care and track a course of treatment that promotes recovery.

Leveraging telehealth helps protect staff from COVID-19 exposure by ensuring patient care can be delivered to symptomatic patients outside of the four walls of the hospital or clinic.

For patients who are in quarantine, are recovering from COVID-19, are located in rural areas, or are within facilities and are unable to visit with loved ones, telehealth provides much-needed tools for connection.

Client COVID-19 Programs in the News 

In the News

Providence St. Joseph Health builds a powerful telehealth program

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In the News

Metro Health's telehealth and RPM program is helping patients avoid hospital stays

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In the News

Remote monitoring helps COVID patients at home, where they heal best

Read More

Patient Stories

“I was a little intimidated by that because I’m a little technologically challenged, I just don’t like mechanical things. But it was so simple!”

“[They] walked me through some real, real scary times... you can't put a price tag on that.”

“It is very comforting to know that there are people keeping a close eye on my mom’s health... Having her home during the pandemic has played a vital role in reducing my family’s level of stress. Knowing that she is home [and] getting the care she needs is very comforting for all of us.”

Ready to Launch or Expand a Telehealth and RPM Program?

HRS' advanced technology and innovative features can help you meet the challenges of the COVID-19 pandemic. 

Speak to a specialist