--- title: KLAS Awards 2020 description: HRS is rated as a leader for patient communications, ease of use, quality of support and service, road map and vision, and functionality in Telehealth and Remote Patient Monitoring. --- # HRS Named 2020 Best in KLAS Category Leader for Remote Patient Monitoring ![2020-category-leader-remote-patient-monitoring copy](https://www.healthrecoverysolutions.com/hs-fs/hubfs/2020-category-leader-remote-patient-monitoring%20copy.png?width=200&height=200&name=2020-category-leader-remote-patient-monitoring%20copy.png "2020-category-leader-remote-patient-monitoring copy") #### KLAS Ranks HRS #1 and Top Performer for RPM ![KLAS 2020 Categoy Leader Graphic Score](https://www.healthrecoverysolutions.com/hubfs/KLAS%202020%20Categoy%20Leader%20Graphic%20Score.png "KLAS 2020 Categoy Leader Graphic Score")   [Click to View Larger](https://www.healthrecoverysolutions.com/klas-awards#) ![KLAS 2020 Categoy Leader Graphic Score](https://www.healthrecoverysolutions.com/hubfs/KLAS%202020%20Categoy%20Leader%20Graphic%20Score.png "KLAS 2020 Categoy Leader Graphic Score") HRS is leading the way for “The New Age of RPM” by providing clients with Best in KLAS results. In their report, KLAS collected feedback and data from over a dozen HRS clients – HRS received an A for RPM Score with significant leadership and innovation in categories that include Culture, Loyalty, Operations, Product, Relationship, and Value. ![RPM Score Graphic v2](https://www.healthrecoverysolutions.com/hubfs/RPM%20Score%20Graphic%20v2.png "RPM Score Graphic v2") ![logo-with-title](https://www.healthrecoverysolutions.com/hubfs/logo-with-title.png "logo-with-title") ## KLAS Leader 2019 Remote Patient Monitoring The New Age of RPM - [Patient Communication](https://www.healthrecoverysolutions.com/solutions) - [Ease of Use](https://www.healthrecoverysolutions.com/solutions) - [Road Map & Vision](https://www.healthrecoverysolutions.com/solutions) - [Functionality](https://www.healthrecoverysolutions.com/solutions) - [Quality of Service & Support](https://www.healthrecoverysolutions.com/solutions) ## KLAS Leader 2019 Remote Patient Monitoring The New Age of RPM - [Patient Communication](https://www.healthrecoverysolutions.com/solutions) - [Ease of Use](https://www.healthrecoverysolutions.com/solutions) - [Road Map & Vision](https://www.healthrecoverysolutions.com/solutions) - [Functionality](https://www.healthrecoverysolutions.com/solutions) - [Quality of Service & Support](https://www.healthrecoverysolutions.com/solutions) ![Patient Communication](https://www.healthrecoverysolutions.com/hubfs/Asset%201.png "Patient Communication") ###  Patient Communication   HRS provides industry-leading communication capabilities for patients and clinicians including tools for text, call, and video. Virtual visits through HRS' video platform facilitate post discharge follow-ups and check-ins between the clinician and patient, ensuring intervention occurs before crises arise. ![Asset 2](https://www.healthrecoverysolutions.com/hubfs/Asset%202.png "Asset 2") ### Ease of Use   HRS was built with the customer in mind. With an average patient age of 84, the HRS platform has been proven accessible and easy to use. For clinicians, the clinical dashboard was built to enhance provider workflow, ensuring that providers are able to monitor and communicate with their patients effectively. ![Asset 3](https://www.healthrecoverysolutions.com/hubfs/Asset%203.png "Asset 3") ### Quality of Service & Support   HRS clients, patients, and industry experts have always highlighted HRS' unique ability to provide high-quality service and support to patients, clinicians and caregivers. Our 24/7 direct patient support experts help patients and clinicians navigate the HRS platform, ensuring that everything is functionally smoothly. ![Functionality](https://www.healthrecoverysolutions.com/hubfs/Asset%204.png "Functionality") ### Functionality   HRS is rated strongest for functionality and technology by KLAS, ahead of any other provider in the market. HRS' investment in development has facilitated continuous innovation of the platform, allowing for incremental updates to deliver clients an advanced telehealth solution. Responding to the needs of partners, the HRS platform is built with the patient and clinician in mind. ![Asset 5](https://www.healthrecoverysolutions.com/hubfs/Asset%205.png "Asset 5") ### Road Map   Built on the latest modern technologies, HRS has developed a best in class platform that is designed for nimble development of new features. With EMR and SHP integrations, advanced biometric monitoring, wearables, reporting capabilities and more, the HRS platform continuously evolves to ensure HRS partners have the best telehealth solution available on the market today.   ![Vision](https://www.healthrecoverysolutions.com/hubfs/Asset%206.png "Vision") ### Vision   HRS' vision is to create a new standard of patient care. HRS empowers clinical teams with access to vital data to inform decision making while also positively impacting the lives of patients by providing tools to engage with their care at home. As the healthcare market continues to evolve, HRS is working with clients to adopt the vision of telehealth as a best practice for expansion and growth. [![Request Demo ](https://no-cache.hubspot.com/cta/default/4064170/ef6a9c74-4be7-4bbb-b4b1-7c66373771ba.png)](https://cta-redirect.hubspot.com/cta/redirect/4064170/ef6a9c74-4be7-4bbb-b4b1-7c66373771ba) [![Penn-Medicine---general](https://www.healthrecoverysolutions.com/hs-fs/hubfs/Penn-Medicine---general.png?width=635&name=Penn-Medicine---general.png "Penn-Medicine---general")](https://www.mobihealthnews.com/42273/tablet-app-reduces-chf-patient-readmissions-by-53-percent) 53% decrease in 30-day readmission rate among heart failure patients  [![henry-ford-health-system](https://www.healthrecoverysolutions.com/hubfs/henry-ford-health-system.png "henry-ford-health-system")](https://mhealthintelligence.com/news/with-telehealth-success-in-hand-a-hospital-reaches-out-to-payers) 45% reduction in hospital readmission over six months  [![First Health of the Carolinas-1](https://www.healthrecoverysolutions.com/hs-fs/hubfs/First%20Health%20of%20the%20Carolinas-1.png?width=1106&name=First%20Health%20of%20the%20Carolinas-1.png "First Health of the Carolinas-1")](https://homehealthcarenews.com/2017/03/how-one-health-system-achieved-1-9-million-in-reamission-savings/) $1.9 million in cost avoidance for payers  ###  #1 Vendor, Remote Patient Monitoring – The New Age of RPM Report 2019  Awarded Best in KLAS Category Leader RPM – Software and Service Report 2020  [![#1 Ranked RPM Solutions](https://no-cache.hubspot.com/cta/default/4064170/d5035031-9a3b-4224-a008-c2b679721e87.png)](https://cta-redirect.hubspot.com/cta/redirect/4064170/d5035031-9a3b-4224-a008-c2b679721e87) [![HRS_PFF_Full_White_Vector Logo](https://www.healthrecoverysolutions.com/hs-fs/hubfs/Logos%202026/HRS_PFF_Full_White_Vector%20Logo.png?width=225&height=77&name=HRS_PFF_Full_White_Vector%20Logo.png)](https://www.healthrecoverysolutions.com/) - [*Icon*](https://www.facebook.com/healthrecoverysolutions) - [*Icon*](https://twitter.com/healthrecovery1) - [*Icon*](https://www.linkedin.com/company/health-recovery-solutions) - [*Icon*](https://www.instagram.com/healthrecoverysolutions/) - [*Icon*](https://www.youtube.com/@HealthRecoverySolutions/) [   ![two million_badge_Full_Banner_White](https://www.healthrecoverysolutions.com/hs-fs/hubfs/two%20million_badge_Full_Banner_White.png?width=167&height=70&name=two%20million_badge_Full_Banner_White.png)](https://www.healthrecoverysolutions.com/blog/health-recovery-solutions-surpasses-1-million-patient-lives-impacted) ### Solutions - [Remote Patient Monitoring](https://www.healthrecoverysolutions.com/solutions/patientconnect-remote-patient-monitoring) - [EHR Integration](https://www.healthrecoverysolutions.com/solutions/ehr-integration) - [Reimbursement](https://www.healthrecoverysolutions.com/solutions/reimbursement) - [Clinical](https://www.healthrecoverysolutions.com/solutions/clinical) - [Logistics](https://www.healthrecoverysolutions.com/solutions/logistics) - [Analytics](https://www.healthrecoverysolutions.com/solutions/analytics) ### Resources - [Reimbursement Calculator](https://www.healthrecoverysolutions.com/reimbursement-calculator) - [Resource Library](https://www.healthrecoverysolutions.com/resource-library) - [Patient Stories](https://www.healthrecoverysolutions.com/patient-success-stories) - [Blog](https://www.healthrecoverysolutions.com/blog) - [Events](https://www.healthrecoverysolutions.com/events) ### Company - [About Us](https://www.healthrecoverysolutions.com/about) - [HRS Leadership](https://www.healthrecoverysolutions.com/hrs-leadership) - [Careers](https://www.healthrecoverysolutions.com/careers) - [In The News](https://www.healthrecoverysolutions.com/news-and-press) - [Contact Us](https://www.healthrecoverysolutions.com/contact) ### Who We Help - [Hospitals + Health Systems](https://www.healthrecoverysolutions.com/health-systems-hospitals) - [Home Health Agencies](https://www.healthrecoverysolutions.com/home-health-agencies) - [Community Health Centers](https://www.healthrecoverysolutions.com/who-we-help/community-health-centers) - [Hospice + Palliative Care](https://www.healthrecoverysolutions.com/hospice-palliative-care) - [Physician Practices](https://www.healthrecoverysolutions.com/who-we-help/physician-practices) - [Payers + Payviders](https://www.healthrecoverysolutions.com/payers-payviders) © Copyright 2026 Health Recovery Solutions. 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