--- title: Pivoting Telehealth During the COVID-19 Pandemic | Vision to Virtual description: Review the lessons learned during the COVID pandemic from seasoned telehealth providers and hear how they plan to leverage telehealth and RPM in the future. image: https://www.healthrecoverysolutions.com/hubfs/Pivoting%20Telehealth%20and%20RPM%20in%20Response%20to%20COVID-19.png --- Join us at Vision to Virtual 2021 for two days of learning all things telehealth and remote patient monitoring alongside top healthcare professionals from across the country. [![Register Now](https://no-cache.hubspot.com/cta/default/4064170/41677d3a-1792-44a5-a7db-94764adda219.png)](https://cta-redirect.hubspot.com/cta/redirect/4064170/41677d3a-1792-44a5-a7db-94764adda219) VISION TO VIRTUAL  # COVID-19 Insights: Pivoting a Telehealth Program in Response to COVID-19 For healthcare providers already utilizing telehealth and RPM, COVID-19 presented a unique challenge. Providers were forced to rapidly expand their existing programs to identify, screen, and monitor patients for COVID-19, while continuing to provide care to their vulnerable patient populations.  In this session, hear from program leaders at Baycare Home Care, Liberty HomeCare and Hospice Services and Penn Medicine how they altered their telehealth programs during the COVID pandemic, what they learned throughout the pandemic, and what role they see telehealth and RPM playing in healthcare moving forward.  **Panelists: ** Danielle Flynn, Penn Medicine Donna Turlington, Liberty HomeCare & Hospice Services Kelly Pollard, BayCare Home Care **Moderator:** William Ashton, Director of Health Systems, HRS ![](https://fast.wistia.com/embed/medias/l81kwllgfv/swatch) ### Download the Session Slide Deck ## Vision to Virtual Sessions OCTOBER 15, 2020 ## [COVID-19 Insights: Launching a New Telehealth Program in the Midst of a Pandemic](https://www.healthrecoverysolutions.com/vision-to-virtual-covid-insights-launching-telehealth) Hear from HRS partners how they worked internally and with partners to launch telehealth…  * Watch The Session * OCTOBER 15, 2020 ## [Optimizing Virtual Care: Virtual Visit Best Practices](https://www.healthrecoverysolutions.com/vision-to-virtual-optimizing-virtual-care) Hear from telehealth program leaders at ProMedica and Banner Health how they train patients and clinicians… * Watch The Session * OCTOBER 16, 2020 ## [Navigating Telehealth Reimbursement](https://www.healthrecoverysolutions.com/vision-to-virtual-navigating-telehealth-reimbursement) In this session, HRS' Director of Reimbursement sits down with industry experts to discuss their experiences obtaining reimbursement… * Watch The Session * × [![HRS_PFF_Full_White_Vector Logo](https://www.healthrecoverysolutions.com/hs-fs/hubfs/Logos%202026/HRS_PFF_Full_White_Vector%20Logo.png?width=225&height=77&name=HRS_PFF_Full_White_Vector%20Logo.png)](https://www.healthrecoverysolutions.com/) - [*Icon*](https://www.facebook.com/healthrecoverysolutions) - [*Icon*](https://twitter.com/healthrecovery1) - [*Icon*](https://www.linkedin.com/company/health-recovery-solutions) - [*Icon*](https://www.instagram.com/healthrecoverysolutions/) - [*Icon*](https://www.youtube.com/@HealthRecoverySolutions/) [   ![two million_badge_Full_Banner_White](https://www.healthrecoverysolutions.com/hs-fs/hubfs/two%20million_badge_Full_Banner_White.png?width=167&height=70&name=two%20million_badge_Full_Banner_White.png)](https://www.healthrecoverysolutions.com/blog/health-recovery-solutions-surpasses-1-million-patient-lives-impacted) ### Solutions - [Remote Patient Monitoring](https://www.healthrecoverysolutions.com/solutions/patientconnect-remote-patient-monitoring) - [EHR Integration](https://www.healthrecoverysolutions.com/solutions/ehr-integration) - [Reimbursement](https://www.healthrecoverysolutions.com/solutions/reimbursement) - [Clinical](https://www.healthrecoverysolutions.com/solutions/clinical) - [Logistics](https://www.healthrecoverysolutions.com/solutions/logistics) - [Analytics](https://www.healthrecoverysolutions.com/solutions/analytics) ### Resources - [Reimbursement Calculator](https://www.healthrecoverysolutions.com/reimbursement-calculator) - [Resource Library](https://www.healthrecoverysolutions.com/resource-library) - [Patient Stories](https://www.healthrecoverysolutions.com/patient-success-stories) - [Blog](https://www.healthrecoverysolutions.com/blog) - [Events](https://www.healthrecoverysolutions.com/events) ### Company - [About Us](https://www.healthrecoverysolutions.com/about) - [HRS Leadership](https://www.healthrecoverysolutions.com/hrs-leadership) - [Careers](https://www.healthrecoverysolutions.com/careers) - [In The News](https://www.healthrecoverysolutions.com/news-and-press) - [Contact Us](https://www.healthrecoverysolutions.com/contact) ### Who We Help - [Hospitals + Health Systems](https://www.healthrecoverysolutions.com/health-systems-hospitals) - [Home Health Agencies](https://www.healthrecoverysolutions.com/home-health-agencies) - [Community Health Centers](https://www.healthrecoverysolutions.com/who-we-help/community-health-centers) - [Hospice + Palliative Care](https://www.healthrecoverysolutions.com/hospice-palliative-care) - [Physician Practices](https://www.healthrecoverysolutions.com/who-we-help/physician-practices) - [Payers + Payviders](https://www.healthrecoverysolutions.com/payers-payviders) © Copyright 2026 Health Recovery Solutions. 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[SMS Terms & Conditions](https://www.healthrecoverysolutions.com/hrs-sms-terms-conditions).** × ### Learn more about HRS’ response to COVID-19 ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "United States", "addressLocality" : "Hoboken", "addressRegion" : "NJ", "postalCode" : "07030", "streetAddress" : "50 Harrison St. Suite 310" }, "alternateName" : "HRS", "areaServed" : { "@type" : "GeoCircle", "geoMidpoint" : { "@type" : "GeoCoordinates", "latitude" : "40.737290", "longitude" : "-74.043280" }, "geoRadius" : "150 km" }, "description" : "Changing patient behavior, reducing readmissions, and decreasing costs by providing patients and providers with the most advanced telehealth and remote patient monitoring solutions.", "email" : "info@healthrecoverysolutions.com", "image" : "https://www.healthrecoverysolutions.com/hubfs/2020-category-leader-remote-patient-monitoring.svg", "logo" : "https://www.healthrecoverysolutions.com/hubfs/Logos%202026/HRS_PFF_Full_Vector%20Logo.png", "mainEntityOfPage" : { "@id" : "https://www.healthrecoverysolutions.com/vision-to-virtual-covid-insights-pivoting-telehealth", "@type" : "WebPage", "description" : "Review the lessons learned during the COVID pandemic from seasoned telehealth providers and hear how they plan to leverage telehealth and RPM in the future. 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