How Nascentia Health Home Care is Maximizing Telehealth and Remote Patient Monitoring Beyond COVID-19: A Case Study

At the epicenter of the COVID-19 pandemic, home health agencies across New York State experienced many challenges throughout 2020. From keeping staff safe to enrolling new patients post-discharge and staying up to date with ever-evolving rules and regulations, home health agencies were charged with maintaining fantastic care delivery while responding to the pandemic. 

Based in upstate New York, Nascentia Health Home Care is currently using telehealth and remote patient monitoring to manage the care of patients with COVID-19, CHF, COPD, diabetes, and post-operative patients. Throughout 2020, Nascentia saw a 30%+ increase in the number of patients monitored with rpm per condition group. Nascentia Health and Health Recovery Solutions discussed Nascentia’s innovative telehealth program. Attendees will understand best practices for launch and expansion, as well as what Nascentia thinks the future holds for telehealth in home health. 

Takeaways:

• Getting your telehealth and RPM program to work for you, your clinicians, and your patients
• Engaging patients and encouraging the use of telehealth and RPM
• Examples of the positive impact of telehealth and RPM on patients
• Looking beyond COVID-19 - how can telehealth programs continue to support patients?