PatientDirect, HRS’ inventory management service, handles all patient kit storage, processing, and shipping for our clients. As a PatientDirect client, you can view inventory statuses right within ClinicianConnect’s Inventory tab. These statuses originate from either the HRS Warehouse Team or from the United Postal Service (UPS) and reflect an individual tablet’s status.
Continue below to learn more about each status and what it means for your tablet
UPS (United Parcel Service) tracking statuses list the mostrecently available status for each tablet. If you’d like more information, ClinicianConnect's Status Column provides you with links to UPS’ Tracking Page.